Third Party Reviews Reviews For Sport Clips Haircuts of Kettering

Great place for haircut! Online appointments with minimal to no wait.

Price too high for haircut

I came to the Kettering location to get a haircut on 05/24. I arrived around 12:15 and gave them my information. They said it would be an hour wait which was fine to me. I waited in my car for an hour and half. I came back up to the door and told them I was waiting in my car for almost an hour and half and never received a phone call (during COVID-19). For some reason, my name was never entered into the computer. The lady came who was in charge that day and told me for some reason my name was entered into the computer and she said that she needed to get everyone else (who was sitting inside) first before me and that it would be another 40 minute wait. Also, that she would take off $5 from a $20 haircut. I?ve been going there for 2 years and she couldn?t offer anything better for having to wait that long and then asked to wait longer especially since I showed before everyone else. Terrible customer service and customer comes first. Very unprofessional. Also, this was like the third time also. What did I do? I went over to Supercuts and had phenomenal service and took care of me very well. I will never go to any Sports Clips anymore!!!